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Business starts here. 

Certificate II in Workplace Skills

Nationally Accredited Qualification | BSB20120
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Exclusively Tasmanian.

On the Job, the way it should be.

Make a start in the business sector.

Investment: From only $500 per person
(or $2342 without User Choice State Funding)


Please contact your local Australian Apprenticeship Support Network to determine eligibility.

Extra charges may apply if outside metropolitan areas.
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https://www.australianapprenticeships.gov.au/search-aasn?keys=state%3DTAS

Duration: 12 months or less (Competency-Based)
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THE DETAILS ARE IN THE COURSE DESIGN

 
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The flexibility in the way we deliver the qualification is central to success.
You choose the what, how, when and where, and we facilitate you achieving your goal.

Your investment is largely based on our dynamic delivery model, with lower priced entry for self-paced learning, through to custom designed and delivered in-house programs with our qualified trainers and assessors.

Our team will work closely with you to determine the best approach and propose a solution and investment accordingly. 

Training on the job will involve a combination of different methods and activities suited to the goals of the business and needs of the participant.


Our on the job training model works most effectively when a workplace supervisor guides and instructs the participant through work related training and learning. A representative from Scala - The Training and Business Company will visit and discuss with you and your supervisor the most appropriate methods of delivery and complete a structured training plan.

Once a training plan has been completed you will receive your resources.  Work will then begin on self-paced learning activities in the agreed order.  Once both you and your supervisor feel ready, an assessor from Scala - The Training and Business Company will arrange a time to visit the workplace to conduct an assessment.
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This qualification is suitable for those wishing to start their career in the business sector. This is a good entry level certificate to help gain those practical skills needed as a school leaver or someone in their first position. It may also be seen as a practical course for those wishing to return to the workforce.

Participants wishing to enrol in this course usually carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They also perform a range of routine tasks using limited practical skill sand fundamental operational knowledge in a defined context. Individuals in this qualification generally work under direct supervision.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification might include:
  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

The Learning program occurs primarily on the job, through a combination of employer training and self-paced learning activities by the learner and supported by Scala - The Training and Business Company. On the job arrangements for this qualification would generally involve the participant putting together a folio of evidence to assist in the demonstration of competence in the workplace.
  • Work based learning
  • Demonstrations
  • Discussions
  • Projects
  • Work booklets / portfolio

Qualification Rules 

This qualification requires the successful completion of 10 units.

Participant must undertake the 5 compulsory ‘core’ units, plus 5 elective units.

UNIT SUMMARY

Core Units:

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environment
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

Elective Units:

BSBCRT201 Develop and apply thinking and problem solving skills
BSBPEF302 Develop self-awareness
BSBTEC201 Use business software applications
BSBOPS202 Engage with customers
BSBTWK201 Work effectively with others
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Exclusively Tasmanian.

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1300 0 SCALA (1300072252)      |      GPO Box 1012 Hobart      |      ​TheTeam@Scala.edu.au
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© Scala the Training Company | RTO: 60101

Training and assessment is conducted by Scala the Training Company.
Your Statement of Attainment or Certificate is issued by Scala the Training Company.

All rights reserved.
  • Welcome
  • FIND A PROGRAM
    • CX | CERT III IN RETAIL
    • BUSINESS PROGRAMS
    • LEADERSHIP & MANAGEMENT
    • WORKSHOPS & micro-credentials
  • About
  • Contact