Do you find managing people can be a challenge?

• Having to adapt to and implement change

• Meeting the needs of a demanding worforce

• Dealing with conflict

• Balancing work and home life

• Managing multiple, conflicting, priorities

• Meeting targets and goals

These and many more challenges lead to tough days and stress. 
Scala has a 12-month program to becoming effective.
​Our plan will work for you, too.

How our program work for you.

Our solution is simple.

Four 12-week topics to unpack, practice and refine.

Spend the year with 20-30 amazing participants, stay motivated and build life-long connections.

Carefully curated material, resources, videos, podcasts, facilitated
group sessions, workshops, planning days, support and coaching to graduate.

Life-long alumni program to stay connected, network and develop your career.

Elevate your leadership abilities, reduce stress,
​and confidently manage teams with our transformative program.

The Plan That Will Get You There

Four engaging modules over 12-months focused on clarifying your understanding and awareness, delivering practical workshops and planning days, and on-the-job practice and coaching to build your confidence.

Time Commitment.

Growth takes commitment and we have kept it simple.

You must be able to commit:

• 2 days per quarter: Attend a two-day workshop for each of the four modules. We provide the schedule upfront, so you can plan accordingly.
  
  
• Only 1-2 hours per week: Dedicate a small amount of time each week to engage with learning materials (pre-workshop) or practice (post-workshop) the areas you want to develop.

​Additional opportunities:
​

• Weekly podcast: Listen to our podcast during commutes or downtime for continued learning.
  
  
• Weekly online sessions: Join discussions to track progress, ask questions, and focus on activities.
  
  
• Networking events and group activities: Engage with fellow participants, build friendships, and expand your network through events.
  
  

By committing time to the program, you'll unlock its full potential and accelerate your leadership development.

A few reasons we feel you should get involved.

The professional reasons:

• Increase confidence and self-awareness
• Build strong professional networks
• Learn how to run a team and business
• Develop career advancement opportunities
• Receive individual support and coaching to help you grow

The obvious reasons:

• Get paid to participate (Yes, your employer is paying!)
• Make life-long friends and connections
• Become more influential and effective
• Attain a Nationally recognised qualification
• Learn interesting concepts and have fun doing it

Your Program Gives You Access to:

First - it's a 12-month program

Long enough to actually practice and develop lasting skills. Layering gradually over the year to build you up.
​
​You won't find a magical
​"short-course" here.

20-30 Participants in each course

Working closely together throughout the year; bringing a bucket load of energy, experience, ideas and support to the table.

Building relationships, industry connections and friendships.

Highly-interactive workshops

Join experienced facilitators, guest speakers, subject experts and qualified assessors as you interact and develop with large groups of participants just like you. 

Implementation workshops

Ever left a fantastic workshop and struggled to implement everything you learned? It happens to everyone, so don't feel too bad. It won't be happening with this program. Too much is at stake.

​You will return on day two to slow down, reflect, share ideas, talk through challenges and develop plans that suit your specific needs. 

On-the-job support and 1:1 coaching

What happens back at work is all that counts. We know that life and work will do their best to distract you from developing these skills.

We'll be there, supporting you to make change happen with plans, calls, emails and visits to coach you through your individual journey. ​

Online sessions and group catch ups

We won't be letting you go that easy! Join us and your peers online or join working groups to receive more goodness between the workshops.

Take it as a chance to focus on your projects, or just turn up to say hello. You will find these sessions are great at keeping you engaged.

Practical tools and templates 

​Ideas, frameworks and methods are useless unless you have real-world tools and templates to apply them with. 

Relevant topics

Developed with extensive consultation and feedback, the topics and outcomes of this program are designed to remain relevant and impactful to the hospitality & tourism industries, so you can really engage.

Managers Toolkit 

No point turning up without the support back at work. We'll work with your manager to provide them with a toolkit to establish the support you need to succeed at work.

​Here's an overview of our Manager Toolkit:
https://www.scala.edu.au/toolkit.html

Weekly emails and tools

Not everything will be relevant at the time, so we're going to send random stuff to you. You'll be glad it's there when you need it most. 

Weekly audio interviews and podcasts

Some of us like listening to audio, maybe it kills the time in the car. Random topics, guest speakers and practical ideas. 

Learning materials, videos, and articles

​It's important to understand the theory behind practice. It's what makes practice work. Our online courses build you up to succeed. 

Extras.

DISC Advanced Leadership Profile

Worth $140.00 - ​you receive your personalised report with online courses and workshops that will dive deeper into this great tool so you can master it.

Certificate IV in Leadership and Management Qualification (BSB40520)

Why not get benchmarked against the best standards for leaders and managers in the country?

Graduate with a ​Nationally recognised qualification, proving you're capable of leading and managing teams and organisations.

Access to Scala's Leadership
​Alumni Network

Hundreds of graduates from all sectors. This program gives you an exclusive invitation to join our Alumni network.
​
Access to special events, networking opportunities, and discounts to corporate partners, future programs and courses.

The Topics.

Module One.

Influential Communication.

When you talk. They listen.

Effective communication is crucial for managing teams. It strengthens trust and collaboration among team members and ensures clear communication of information and goals.

Great communicators are able to provide constructive feedback, motivate others and resolve issues, resulting in improved job performance, higher job satisfaction and better overall business outcomes.

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Topics include:

• Understanding communication models
• Adapting to become effective communicators
• Emotional Intelligence and empathy
• Effective feedback

• Communication barriers and challenges
• DISC Profiling and behavioural bias
• Cross-cultural communication
• Conflict resolution

Module Two.

Business School.

Run the business as though it was your own? Yes please.

Business acumen is critical to leading a team as it provides a strong understanding of the financial and operational aspects of the organisation. Helping leaders make informed decisions, evaluate risks and opportunities, and drive business success.

Additionally, it enables leaders to effectively communicate the company's vision and goals, as well as make data-driven decisions that improve performance and drive growth. In short, business acumen is essential for leaders to effectively lead and guide their team towards success.

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Topics include:

• Understand individual role and responsibilities​
• Develop plans and goals
• Learn what it takes to run a business
• Develop financial literacy and manage costs

• Improve time management and prioritisation
• Implement profit driving initiatives
  • Enhancing Customer Experience (CX)​
  • Reducing costs

Module Three.

Professional Development & Wellbeing.

Take control of your career and life.

Professional development and wellbeing are crucial for leaders as they play a significant role in their personal and professional growth, as well as the success of their team and organisation.
​
Investing in professional development helps leaders stay current with industry trends, develop new skills and knowledge, and improve their leadership abilities. Maintaining good wellbeing, on the other hand, enables leaders to perform at their best, manage stress, and make sound decisions.

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Topics include:

• Understanding personal health and wellbeing
• Introducing techniques to manage wellbeing
  
• Managing stress and burnout
  
• Support teams wellbeing and mental health
  

• Integrating your work/life purpose
• Unpack Emotional Intelligence (EQ) techniques
• Develop personal development plans
• ​Implement growth strategies

Module Four.

Leading High-Performing Teams.

Time to lead. Let's see what this team can do.

Teamwork is important for team leaders and their teams as it encourages collaboration and improves communication and efficiency. When team members work together effectively, they can pool their strengths and ideas to overcome challenges and achieve goals more efficiently. A teamwork-focused environment promotes a sense of belonging and increased job satisfaction, which can lead to better job performance and a positive workplace culture.

​By improving teamwork, team leaders can build a stronger and more cohesive team that is better equipped to achieve its goals and drive business success.

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Topics include:

• Organisational and individual purpose
• Team values, standards and behaviours
• Team culture and engagement
• Lead team based objectives

• Plan and supervise team activities
• Establish KPI's and targets
• Increase ownership and accountability
• ​Measure and report success

LEARN MORE

The Benchmark.

Cert IV in Leadership and Management

Nationally Accredited Qualification | BSB40520

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Experience the true value of accreditation with our innovative, impact-driven leadership and management program, designed to overcome the limitations of traditional RTOs.

We understand that past experiences with accreditation might have been disappointing, but our approach sets a new standard. We use the accreditation as an accountability and benchmarking tool, ensuring a strong focus on training, development, and implementation.

Our program offers:

• Engaging learning materials, workshops, and practical on-the-job support
• Customised, easy-to-use assessment tools
• Personal evidence portfolios based on current best practices
• Constructive feedback from qualified trainers and assessors

By redefining our approach to accreditation, we prioritise lasting impact after training completion. We challenge the status quo in course design, delivery, and implementation to maximise your return on investment.

Participants' skills will be assessed against the Certificate IV in Leadership and Management (BSB40520) framework, a versatile and valuable qualification for aspiring supervisors and managers. Earning this certificate empowers you to confidently pursue roles requiring team leadership and management skills.

​Our commitment to accreditation holds us accountable for translating workshop ideas into real-world results and ensuring you meet the national Cert IV benchmark. Discover a career-boosting program that supports your growth in various industries as a manager or team leader.

LEARN MORE ABOUT

​OUR APPROACH HERE

Discover the power of impactful leadership and management training with our comprehensive program, designed for effective implementation and real-world results.

In four focused modules, you'll master vital skills in communication, financial literacy, business acumen, wellbeing, and leading high-performance teams.

Each module features a full-day skill-building workshop (Day 1) and a practical implementation workshop (Day 2) to ensure your training translates into tangible workplace results. Benefit from continuous coaching support and a wealth of e-learning resources, including podcasts, videos, and articles to deepen your expertise.

Upon completion, earn a nationally recognised Certificate IV in Leadership and Management (BSB40520) and join our exclusive alumni program for access to special events, networking opportunities, and discounts on future offerings.
​
Elevate your leadership abilities, reduce stress, and confidently manage teams with our transformative program.

Any questions in the room?

HOW DO I GET INVOLVED?

Getting involved in this program is quite straight forward:

1. Advise Scala (or your nominated ANP) that you are interested in participating.
2. Scala will lock in engagement with your employer.
3. You will complete a training agreement between yourself and the employer.
4. Scala will receive confirmation and send through the Enrolment Module to complete the enrolment application
5. Once enrolment has been received and approved, you will be enrolled into the next program intake
6. 4 weeks prior to your commencement, you will start to receive information, content and updates in the lead up to the launch!
7. When you graduate from the program - you will receive an invitation to join our Alumni Network. 

*HOW DO I RECEIVE FUNDING? FUNDING ELIGIBILITY AND PROCESS

To determine your eligibility and to apply for financial subsidies and incentives, the Australian Apprenticeship Support Network (AASN) providers work closely with your business to ascertain which employees may be eligible for incentives, how much your business could receive, the numerous training programs you can offer to your workforce and the Registered Training Organisations (RTOs) you can partner with to achieve your objectives.
​
This free service is available to all Australian employers and could lead to many thousands of dollars to assist your business!

You can find a provider here: https://www.australianapprenticeships.gov.au/search-aasn

Or we would be more than happy to guide you through this process - simply reach out to start a conversation: Enquiries@Scala.edu.au

HOW LONG WILL THIS GO FOR?

Duration as this program has curated learning, workshops, implementation plans and assessment - you can expect to complete the qualification in 12-14 months if you follow the proposed program. You may be able to receive extensions if required, allowing you time to complete within your nominal duration of 18 months or longer. 

Qualification Packaging Rules 
This qualification requires the successful completion of 12 units of competency. Participants must undertake each of the 5 compulsory core plus, 7 elective units.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry supported vocational outcome. Each elective unit in this program has been specifically selected based on extensive industry consultation, research, data analysis and feedback to create a market leading series of online modules, workshops and work-based activities. 

WHAT SUPPORT WILL SCALA's SUPPORT TEAM OFFER?

Consisting of experienced, passionate and supportive individuals, our support team will:
​

1. Introduce themselves to you on enrolment
   
   
2. Ensure you understand what the program and/or qualification is all about - ensuring you are making an informed decision to get involved
   
   
3. Work with you to complete the enrolment process, including identifying any special needs or LLN requirements
   
   
4. Work with you to access any external support services where required (e.g. The ANP "in training services" support program or 26TEN)
   
   
5. Provide you with Course Credit and/or RPL application form (where requested)
   
   
6. Liaise with your supervisors and Scala's trainers and assessors for additional training or assessment requirements (where necessary)
   
   
7. Monitor your progress and touch base with you and/or your supervisor if you show any signs of becoming disengaged in your program
   
   
8. Support your learning and assessment journey with Scala
   
   
9. Work closely with you and your supervisors throughout each module to ensure you are progressing on schedule
   
   
10. Support the collation and submission of your Portfolio of Evidence for the Scala Assessment Team
    
    
11. Ensure your Training Plan is up-to-date and systematically reviewed with your employer
    
    
12. Celebrate your successful completion!

As you can gather, the Student Support Team play a large role in your journey with Scala. We believe they are the reason our students have such a great experience and success in completing their program with us! 

I HAVE A LOT OF SKILLS - COULD I SIMPLY ATTAIN THE QUALIFICATION?

How to gain your qualification faster
​Scala are more than happy to explore a recognition process for your qualification. Recognition of Prior Learning (RPL) is “the acknowledgement of the existing competencies that you have gained through previous studies, work and life experiences”. 

During the enrolment process, you may request an application for RPL. If RPL is granted, this will mean that you will not have to complete the study or assessment requirements for a unit or units of competency. 

Our RPL application Kit identifies what you need to do to apply for RPL and what information you need to provide.

The flexibility in how we deliver the qualification is central to your success. You choose the what, how, when and where, and we facilitate you achieving your goal.

BUT... yes, there is a but.
Keep in mind that RPL means you will not be required to participate in the learning program and workshops - so if you have turned up to be involved... RPL may not be the ideal pathway.

However, we can always look at your experience and work role to build a portfolio of evidence for the assessment requirements of the program (best of both worlds!).

Be Inspired. We can help. 

Designed exclusively for new and experienced managers, we invite you to join the Tasmanian Hospitality & Tourism Leadership Program to take your career, team and business to the next level.

CONTACT US TO START A CONVERSATION