Why Service is Everything...
The Service sector is one of the largest industries in Australia. It is a foundational industry, not just in terms of the number of Australians it employs, but in the foundational and transferrable life skills it develops across the participating workforce.
The world is changing rapidly, with traditional industries becoming redundant it's no secret that the jobs we fill today simply will not exist and the jobs we will fill in the future haven't even been thought of, let alone created yet. Have you asked yourself what skill set will allow you to take advantage of this unknown future?
Scala Institute is first and foremost a Retail consulting, development and accreditation company because we believe that the development of skills such as:
Employees with these skills are more competent and confident in applying themselves into their future. There's no doubt that these foundational skills within the retail sector can and will be transferred into the majority of industries across the world. Making Australians who have developed and applied themselves in the Retail sector more employable, more confident and more capable to take on the ever changing world.
Scala, latin for ladder, is about helping our clients and students take the next step on their journey with the confidence they are more prepared and capable to take advantage of it.
Contact us so we can share the solution for your business and team today...
The world is changing rapidly, with traditional industries becoming redundant it's no secret that the jobs we fill today simply will not exist and the jobs we will fill in the future haven't even been thought of, let alone created yet. Have you asked yourself what skill set will allow you to take advantage of this unknown future?
Scala Institute is first and foremost a Retail consulting, development and accreditation company because we believe that the development of skills such as:
- Interpersonal Communication (Service)
- Teamwork
- Conflict Management and Complaint Handling
- Problem Solving
- Selling
- Time Management
Employees with these skills are more competent and confident in applying themselves into their future. There's no doubt that these foundational skills within the retail sector can and will be transferred into the majority of industries across the world. Making Australians who have developed and applied themselves in the Retail sector more employable, more confident and more capable to take on the ever changing world.
Scala, latin for ladder, is about helping our clients and students take the next step on their journey with the confidence they are more prepared and capable to take advantage of it.
Contact us so we can share the solution for your business and team today...
If your team’s mindset isn’t aligned with where you’re driving the business, if they don’t understand what’s expected of them or if they aren’t actively engaged with their purpose, they will not produce the results you need!
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At Scala, we’re obsessed with finding out why great businesses and employees succeed and others don’t, what works best and what doesn’t and we have consistently found that a business with an engaged team, who truly understand their purpose and their expectations within a business that develops and supports them, will produce exponential results compared to businesses with a disengaged team.
As business operators, we often suffer from challenges with our time, our team and money. So, how do you develop a team who consistently understand how important your customers are, who work well together, understand your business, take ownership of it, free up your time, produce more profit and live and breath an attractive culture?
We’ve been researching these challenges for some time, in partnering with a range of small to large businesses across Australia, developing and deploying programs and measuring the results, we know the answer.
Our workshops, short courses and full qualifications are all designed with that in mind. Making sure your team are engaged in the program and inspired to step up at work is something we’ve become good at. Then, working closely with management, we make sure the teams are applying what they should; we measure the impact and review the program on a regular basis with you to ensure it’s meeting your expectations.
We have a single-minded focus on inspiring your team and producing profit in your business; a strong partnership and communication will make sure we’re setup to make that happen!
As business operators, we often suffer from challenges with our time, our team and money. So, how do you develop a team who consistently understand how important your customers are, who work well together, understand your business, take ownership of it, free up your time, produce more profit and live and breath an attractive culture?
We’ve been researching these challenges for some time, in partnering with a range of small to large businesses across Australia, developing and deploying programs and measuring the results, we know the answer.
Our workshops, short courses and full qualifications are all designed with that in mind. Making sure your team are engaged in the program and inspired to step up at work is something we’ve become good at. Then, working closely with management, we make sure the teams are applying what they should; we measure the impact and review the program on a regular basis with you to ensure it’s meeting your expectations.
We have a single-minded focus on inspiring your team and producing profit in your business; a strong partnership and communication will make sure we’re setup to make that happen!
Did you know there are significant financial incentive programs available for our development programs?
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