What Scala Can Do For You
Customer Experience StrategyAlign your team to clearly position your brand and strategically implement processes to maximise customer experience and profit.
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Business DevelopmentFrom consulting, engagement surveys, team workshops and workforce development; Scala are leaders in improving profit and employee engagement.
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Customer Service ProgramsYour business does not exist without your customers, learn how Scala's innovative development programs are transforming service cultures.
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B2B and Sales ProgramsFrom facilitating sales meetings, increasing conversion rates, delivering sales masterclasses and providing sales coaching; Scala are your secret weapon.
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WHAT IS CULTURE
What we do know is that each member of a workforce is different and when they are brought together as a team, they produce a unique combination of behaviours, team dynamics, effectiveness and success as a result.
We call this 'Culture' and it is unique to you.
It's this diversity across a workforce that enables great things for organisations, but it can also cause challenges in achieving effective, efficient and desired results. As organisations evolve, and leadership or team members change, your culture shifts too.
A deliberate focus on culture will ensure these changes don't derail you, Scala can help you stay on track.
We call this 'Culture' and it is unique to you.
It's this diversity across a workforce that enables great things for organisations, but it can also cause challenges in achieving effective, efficient and desired results. As organisations evolve, and leadership or team members change, your culture shifts too.
A deliberate focus on culture will ensure these changes don't derail you, Scala can help you stay on track.
WHY SHOULD I WORRY ABOUT CULTURE?
Culture has a surprising impact on employee engagement and employee engagement has everything to do with an organisations success!
A recent Gallup® Poll learned that only 13% of employees worldwide are engaged in their jobs. This figure demonstrates the astounding impact disengaged employees have in organisational success. Costing organisations billions of dollars per annum in lost productivity, employee turnover, mistakes and poor sales performance.
Have you ever stopped to wonder what a fully engaged and capable workforce might be capable of?
A recent Gallup® Poll learned that only 13% of employees worldwide are engaged in their jobs. This figure demonstrates the astounding impact disengaged employees have in organisational success. Costing organisations billions of dollars per annum in lost productivity, employee turnover, mistakes and poor sales performance.
Have you ever stopped to wonder what a fully engaged and capable workforce might be capable of?
Our Registered Training Organisation
(RTO)
As a Registered Training Organisation, we are able to use the National VET framework to develop and measure your employees capability (and our impact in your organisation) against Nationally Recognised Qualifications.
These qualifications are fantastic benchmarks for any employee to attain and it will provide you with the confidence that our programs, and your workforce, meet the Nationally accredited standards. Consider what you could do with a team that has been developed and assessed against the National benchmark for your industry!
These qualifications are fantastic benchmarks for any employee to attain and it will provide you with the confidence that our programs, and your workforce, meet the Nationally accredited standards. Consider what you could do with a team that has been developed and assessed against the National benchmark for your industry!
Multiple Solutions to suit your needs
Now and into the future...
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- Business Consulting
- Strategic Planning Workshops - Facilitating Team Meetings - Team Engagement Workshops - Leadership Training and Development - Tailored Development Workshops - Culture Improvement Programs - Personality and Behaviour Profiling Workshops - Policy and Procedure Consulting - Customised solutions to meet your specific needs |
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