Scala Institute
  • Welcome
  • Why we do it
  • What we do
    • Retail CX Program
    • Our Policies
    • Real Estate Programs
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Creating
#NextLevel
​Experiences

Our Purpose

Scala exists to develop #NextLevel
​brand experiences for your customers.

Our Mission

We are on a mission to directly impact the lives of over 10,000 Tasmanians by 2022 through our public, organisational and school-based development programs!

Our Brand

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Our brand has been formed from the Latin word for Ladder, "Scala".

Our Culture and our Values

Values are more than words at Scala, they truly define the culture, behaviours and decisions we make day-to-day.

​We are obsessed with our clients' experience and we believe the following cultural values will impact your experience with Scala and our people. 
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Enjoying the Journey

Fun and enthusiasm are a must!

We approach our work with an energy that is contagious and empowers everyone we come into contact with.

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Always remember to enjoy the journey, the people around you and experiences in life! 
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Inspiring Others

​We challenge people to see things differently and you would be surprised how inspiring people can be as a result.

Challenging assumptions and helping our clients and their teams find more effective ways of operating is something we have become good at.​
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Constantly Improving

Constant and Never-Ending Improvement (CANI) is embedded deep within Scala's culture. The world is rapidly changing and we intent to keep ahead of it!

​We are always improving our best practice strategies, influenced by our team, clients and thought leaders around the world.
"After the first workshop for 12 of our key staff, we immediately enrolled over 70 staff into Scala’s workshops!
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The response from all of our team has been incredible and every person, no matter how experienced, has thoroughly enjoyed and benefited from working with Scala.

Our partnership continues to exceed our expectations. It’s exciting to work with such a passionate company.

Thank you Scala"

- Kate Banks-Gorton, Owner Breadd Cafe’s

1300 0 SCALA (1300072252)      |      GPO Box 1012 Hobart      |      ​TheTeam@Scala.edu.au
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© Quick Service Training Pty Ltd trading as Scala Institute RTO: 60168
  • Welcome
  • Why we do it
  • What we do
    • Retail CX Program
    • Our Policies
    • Real Estate Programs
  • Who we are
  • Contact