Being a manager is tough. You find yourself juggling the demands of your team, striving to meet targets, and keeping everyone motivated. And let's not forget the constant pressure of proving your worth to the higher-ups. There's that nagging self-doubt, the exhaustion from late-night emails, and the frustration when plans don't turn out as expected. It's hard, and some days, it feels like it's just too much.
You have a great product, but the competition is fierce. The challenge of delivering a superior brand experience can be daunting. Without a clear strategy and understanding of customer buying behaviours, you risk losing to competitors, even those with inferior offers.
You need a framework that helps you define what makes your brand unique, aligns your team, and creates a journey plan that works. Scala's Brand10 CX Framework is designed to streamline your message, clarify your brand experience, and boost sales and profitability.
At Scala, we're committed to helping you thrive in the marketplace. Our Brand Experience Program offers coaching, feedback, and a clear pathway to ensure your customers choose you over the competition. With Scala's Brand10, you're not just enhancing your brand; you're creating an experience that resonates and builds lasting loyalty.
Transform your leadership journey. No more going in circles, no more feeling overwhelmed. With our Leadership and Management Development Program, you can equip yourself with the strategies to lead with confidence, drive results and inspire your team like never before. Take the first step today. Enrol now.
Gain a deep understanding of customer buying behaviours and what sets you apart.
Define your brand experience in just one workshop, aligning your team for success.
Implement the Brand 10 Journey Plan to refine your CX and see tangible results.
Developed with extensive consultation and feedback, the delivery model, topics and outcomes of this program are designed to have maximum impact and enjoyment for participants from start to finish.
Each of your module topics requires:
Weekly
1-2 hours a week: Dedicate a small amount of time to engage with learning materials in the 4-5 weeks prior to each workshop.
Workshops (Quarterly)
2 days per quarter: Attend a two-day workshop for each of the four modules. We provide the schedule upfront, so you can plan accordingly.
You will spend the year with 20-30 other participants as you interact and learn from your peers working closely together throughout the year; bringing a bucket load of energy, experience, ideas and support to the table.
Building relationships, industry connections and friendships long after you graduate from your program.
Ever left a fantastic workshop and struggled to implement everything you learned? It happens to everyone, so don't feel too bad. It won't be happening with this program. Too much is at stake.
Join experienced facilitators, guest speakers, subject experts and qualified assessors as you interact and develop with large groups of participants just like you.
You will return on day two to slow down, reflect, share ideas, talk through challenges and develop plans that suit your specific needs.
What happens back at work is all that counts. We know that life and work will do their best to distract you from developing these skills.
We'll be there, supporting you to make change happen with plans, calls, emails and visits to coach you through your individual journey.
We won't be letting you go that easy! Join us and your peers online, or join working groups to receive more support between the workshops.
Take it as a chance to focus on your projects, or just turn up to say hello. You will find these sessions are great at keeping you engaged.
Each stream has been designed to support a range of roles, including:
At Scala we value opportunities to connect with our students, local businesses and our wider community. Join us at one of our upcoming events.
Stay connected for upcoming events, new programs, Government funding announcements and industry news.
