Employees must be trained.
Businesses must be compliant.
We have a simple solution.
Subsidised COVID Short Course
This online short course ensures all employees are confident, competent and certified to work in customer service environments throughout and beyond the COVID-19 pandemic.
Employers can be confident that their team understand and apply effective measures to remain compliant, safe and open for business.
Employers can be confident that their team understand and apply effective measures to remain compliant, safe and open for business.
SafetyLearn safety practices to minimise risk of transmission
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DistancingImplement minimum compliance standards and distancing measures
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ServiceDeliver exceptional service, handle difficult situations and boost sales
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Participants are trained and assessed by Scala Institute's Registered Training Organisation (RTO 60168) to ensure competence against national training package requirements that have been developed with industry to support work in COVID service environments now and into the future.
All competent participants will be awarded with a Statement of Attainment to demonstrate their capability; providing confidence for employers and employability for employees.
All competent participants will be awarded with a Statement of Attainment to demonstrate their capability; providing confidence for employers and employability for employees.
Government Funded.
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It is almost impossible to rebuild when you have nothing left to invest. We get it.
Our help starts with seeking financial support. Scala Institute will submit an application to the Tasmanian Government under the "Train Now Fund" to receive 100% subsidy** for your business to access this critical accredited training course. We just need you to let us know you're interested so we can get moving for you. |
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**As with all funding grants, they are assessed on application. We can't guarantee funding, but we're here to do our best to make it a reality.
WE WILL BEAT COVID-19.
Business is not as usual. The traditional methods of managing the floor, serving customers, handling goods and delivering exceptional "personal" service experiences have shifted fundamentally.
COVID-19 is real. The risks are high and we must be safe to prevent further outbreaks.
Customers deserve to feel safe to enter a business and comfortable with the experience to invest and choose to return. It's up to us to make that happen.
COVID-19 is real. The risks are high and we must be safe to prevent further outbreaks.
Customers deserve to feel safe to enter a business and comfortable with the experience to invest and choose to return. It's up to us to make that happen.